Yorke, Lois K.

Archival methodology and genealogical research in the information age : two solitudes or converging disciplines? / Lois K. Yorke.  Ottawa : University of Ottawa Press, 1997-. 294-298 pages : 24 cm.

Holbert, Sue E.

Archives & manuscripts : reference & access Rev. Chicago : Society of American Archivists, 1980, 1977. 30 pages : illustrations; 28 cm.

Public Archives Canada. Planning and Program Evaluation

Major findings, conclusions and recommendations of the researcher and public service component evaluation study / William Smith, Donald Moors, Terry Burbridge.  Ottawa : Public Archives Canada, 1985. ii, 47 pages (1); 29 cm.

Pugh, Mary Jo

Providing reference services for archives and manuscripts / by Mary Jo Pugh.  Chicago : Society of American Archivists, 1992. 123 pages : illustrations ; 28 cm. --

Reference services for archives and manuscripts / Laura B. Cohen, editor.  New York : Haworth Press, 1997. 215 pages ; 23 cm.

The detailed findings of the researcher assistance and public service programevaluation study Ottawa : Public Archives of Canada, 1985.

Public Archives Canada. Planning and Program Evaluation

The methodologies report on researcher and public service component program evaluation study / submitted to William Smith, Senior Evaluation Officer; submitted by Ina Berzins, Currie, Coopers and Lybrand.  Ottawa : Public Archives of Canada : Public Archives of Canada, 1985. [150] in v.p. ; 28 cm.